Was told battery need to be replaced paid over 4500 dollars for the battery and labor. Less than 3 months later having the same issues exactly now they saying it's the transmission however was told it was battery originally; had my vehicle for over a week with excuses after excuses. I had to contact them multiple times and then to add insult to injury I was told to just get rid of my vehicle on top of being told they couldn't check the battery because a motor in the transmission not working so they can't check the work they said they did. Then to kick some one when they are down charged me 75 dollars for inspecting something they never inspected. They charged me that much money for plugging a machine in to check sensors

I needed my vehicle repaired and a friend suggested Tri City Auto. They were very helpful and had my vehicle running for me within 48 hrs. I highly recommend them. Plus there prices are much lower than dealer ships! I will be using them again.

After being a loyal customer and spending thousands of dollars at Tri City Auto Repair in Spring Lake, I will not be back. I recently had almost $3,000 in front-end work completed. Immediately following the service, a new rattling noise started coming from the front shields—a sound that was never there prior to the repair. I attempted communicating this by calling several times and leaving a voicemail, but my attempts were left unanswered. I finally had to bring the vehicle back in person today just to get someone to look at it. Rather than standing by their work or valuing my history as a customer, they insisted the noise was unrelated and charged me an additional $80 inspection fee. It is incredibly frustrating to be charged a "diagnostic fee" for a problem that only appeared once the front end was worked on by them, and I feel as if I was lied to. it makes absolutely no sense that this noise was as loud and prominent as it was directly after the work yet it is “unrelated”. This was an extremely easy fix, and was a great opportunity to do the right thing and build a good relationship with me. Instead, I was charged 80 more dollars and now you left me with a very bad feeling on your business. Used to recommend you guys all the time but I will also not be doing that anymore either. I hope the 80 dollars was worth the thousands I’d be spending here that you will now lose.

They were so helpful and informative! Sadly they couldn't help with what turned out to be wrong with my motor (busted head gasket) but they continued to keep me in the loop and up to date!

Nathaniel was awesome and took care of our motorhome. The communication during the process was great. The pictures they sent showed us how everything looked. Appreciate the quick turnaround.

Have been using Tri City Auto Repair for several years now. Always quick and satisfactory repairs. Thank you!