As always, the service is great. However, I couldn't open the follow-up text email so I didn't get the follow up message.

GREAT customer service and prices. There is a lot of places around town but no one goes the extra mile to ensure you are taken care of. As I pay I get a full email report on my car and what to be aware of. The building itself is super clean and Stephanie and Terran at the front desk make the whole transition go smoothly! Plus I have always been last min to schedule and they still always have a car for me!

Great service awesome team.

We wouldn't go anywhere else. They truly provide excellant customer service. My vehicle was making a loud, grinding noise in Holland. I stopped to have it checked at a national auto chain, they told me what needed to be done and I asked if I could make it back to Spring Lake safely, just so I could have the work done by hometown mechanics I knew I could trust. Not only did they get me in that day, their price was lower! Great Customer Service!

Very friendly staff and helpful to let me understand what exactly was wrong with my car

Very prompt and good service. They go out of their way to either take you home until car is ready, then come pick you up, or let you borrow a loaner car without charge. I would recommend Tri City to everyone.

Staff is always courteous and friendly. I know my car is in good hands every time I take it in!

Been coming here since day one. Don't bother with anyone else. This is the place to go.

Truck broke a wheel bearing basically right in front of their shop late at night. Parked truck, Left keys in drop box. Called me with diagnostic and quote by 11 am. They had it fixed and back to me that same day! Awesome serivce, reasonable prices.

We have been using Tri-City Auto Repair for over 8 years and they have always been great. Willing to work with us if payment issues arise and they communicate well about our car's issues and explaining options in detail. Their inspection report is top notch with pictures and videos to show you exactly where and what is wrong. Keep it up!