This team was incredible! I was on a road trip from Iowa to Northern Michigan when I was having some problems with my vehicle. They were able to get me in the next day and thoroughly diagnose the situation. The communication from the team to me as the customer was top notch. They were efficient and professional and got the job done. I was on my way and made it safely to my next destination to visit my parents. Thank you so much for helping me out!!
Honest evaluation and expected repairs
Thanks Eva, For the 5 stars and for choosing Tri City Auto Repair to service your 2011 Honda Ridgeline RTL. I have no doubts that the Oil change and brake fluid system flush will extend the life of your vehicle as well as protect against component failures. We hope you have a great summer.
Kelly Kamin-Grimes, I don't understand how you can feel good about giving us 1 star. We did a great job replacing the engine on your 2018 Pacifica Touring L Plus. We had no choice, but to put a mechanics lien on it when your husband revealed you didn't have the money to pay for it. That is something he should have told us before the work was approved. We have no interest in doing work people can't pay for. I only wish you had taken better care of it. Now I'll have to put more of my money into clean up just to get my money back out of it. I think you know that no company intentionally does work for customers that can't pay for. That's not how businesses work.
Tri City has been our go to service center since relocating back to Michigan. Being a bit of a gearhead, I always have a pretty good idea of what work my cars need. I'm happy to say these guys are straight up honest and helpful. They helped my wife with a tire issue and kept me up to date with what was going on even though I was on the West Coast and only available via text. Definitely recommend them if you have a vehicle problem!
Thanks for the great review & forgiving us a chance to be your repair shop of choice. We Hope the front brake service will serve you well on your 2013 Volvo XC60 T6.
Impressive level of service. Very thorough periodic oil change. Informative systems check providing a road map, timeframe for needed work, and considerations relevant to the owner's plans/situation.
Being a boomer, I have problems with all the computer, pictures, and additional problems that need to be either approved or disapproved by text. Other than that, the work was done correctly and expediently. Plus they gave me a ride home and offered to pick me up when the vehicle was completed.
Thanks Byron, for choosing Tri City Auto Repair to service your 2015 Lincoln Navigator. We're sorry about the troubles with our digital approval system. We chose it to help inform and protect our customers. Sometime these conveniences take a little time to get use to. We glad your happy with the transmission service we preformed.
Tyler is professional, polite, and caring. Chad was very detailed with his work and yet got the job done quickly. I trust this company to be honest. They take time to explain and listen. They have never pushed me to get anything done.
Thank you Susan, for choosing Tri City Auto Repair to service your 2010 Chevrolet Impala LS. We're confident that the services you had done will serve you well. (Battery, Front sway bar and power steering flush) We what you to know that should you have any troubles with them or just your next serve need , we are here to help.
The service was excellent. The folks seemed genuine and helpful. They helped get me back on the road. Thanks
Thanks Luke, for the 5 stars and for choosing Tri City Auto Repair to replace the wheel bearing on your 2008 Toyota Highlander Hybrid Limited.
Muffler replacement for my Equinox 2015 , they did a really awesome job!!! Thank you!!
Thanks Silver for choosing us for your Exhaust system replacement and for the five stars. We hope we've earned the chance to service your vehicles again.