Tri City Auto Repair
Before my car even gor to the shop i had called and told the front girl my car was coming in with a bad coil.pack and a broken speed sensor on the back driver side Car was towed to shop due to misfire told shop it has misfire due to bad coil pack she said okay i will write that in your notes . My note from shop states she doesnt know what's wrong with car??further testing needed But that wasnt the case Extremely long fix time for spark plugs and coil packs 4 days And expensive $400 for a $200 dollar battery that takes no longer then 5 minutes to put in but charged for a full hour I was very honest with you and the shop on the recorded line and the proof is in the poorly written notes that you left on the page that stated I didnt know what the problem was I stated it had a bad coil pack on cylinders three and five and a broken speed sensor which causes not to start Which you already about both but yet. You didnt not write that anywhere . Why?More testing? Shop dose unnecessary testing and work to charge more Definitely would not recommend Just to be clear it was not a Google search It was a scan with a snap on scanner like I stated This was not a guess
When you brought your 2010 Chevrolet Traverse LT with 278,714 miles on it we recommended testing to ensure proper repairs would be done. Your battery cables were not connected, battery bay open. We asked if anyone had done any repairs or been in that area for any reason. You stated no, on a recorded line. Technician installed your cables, jumped the battery and began testing. Toward the end of repairs, the vehicle would not start and magically you knew exactly the issue and told us to disconnect the battery and turn the key 4 times the vehicle would start. You could have saved time and money being honest when asked in the beginning about the battery area being tampered with. Also allowing your chosen repair facility to do their job instead of talking over everyone about google search repairs and cost and you know what it needs. Unfortunately, you did not share the no start and you do not know what it needs to fix, causing a delay with your vehicle repairs. If you had been honest in the beginning your technician would have not wasted time (money) on intermittent no start and just focused on the misfire. We repaired only what you authorize knowing the full cost every step of the way before repairs began. This all could have been avoided with being honest and allowing professionals to do their job. A broken speed sensor will not cause a no start by the way..... And we recommend you never come back.
- Tri City Auto Repair