GREAT customer service and prices. There is a lot of places around town but no one goes the extra mile to ensure you are taken care of. As I pay I get a full email report on my car and what to be aware of. The building itself is super clean and Stephanie and Terran at the front desk make the whole transition go smoothly! Plus I have always been last min to schedule and they still always have a car for me!

The level of service and care that the staff at Tri-Cities Auto give to each and every one of their customers is FIRST CLASS! They have been able to accommodate my last minute requests for service, and have given me fair, competitive rates for quoted work. This is a family run business, that treats their customers like an extension of that family! Thanks for all that you do for your customers and your community!

Been their twice, both times it was for something small but regardless great service and value

Great service awesome team.

We wouldn't go anywhere else. They truly provide excellant customer service. My vehicle was making a loud, grinding noise in Holland. I stopped to have it checked at a national auto chain, they told me what needed to be done and I asked if I could make it back to Spring Lake safely, just so I could have the work done by hometown mechanics I knew I could trust. Not only did they get me in that day, their price was lower! Great Customer Service!

Very friendly staff and helpful to let me understand what exactly was wrong with my car

With the weather hitting is hard it is just time before a truck goes down. That is why I relye on tri city to take care of us. During the storm we had a truck go down and then knowing what it means to us and our customers got it in quickly and got us back I. The road even faster. Thank you!!!!!

Good service, Good mechanics. and a very nice waiting area.

Always great personal service. Friendly with great attention to detail.

It has been a week so when the husband says, “you need to take your car in, I hear a clunk in the front” I wondered how I could squeeze one more thing in. Called Tri Cities the next morning to see if they could take a quick look to see if there was a major issue. We were going to be leaving the next day for a 3 hour drive. Sure enough, Ball joint was shot. They were able to get going on the repair same day, had a loaner car available, was able to do my oil change since I was only 100 miles to go and did my back brakes that I knew needed to be done but just haven’t had time. They saved my family from being stuck on the side of the highway this weekend or worse, having a bad accident! Thank you so much Tri Cities Auto!! I would highly recommend you to anyone!