Tarren is always so helpful when I call and never makes me feel dumb when I ask a ton of questions. They have updated technology to determine exactly what's wrong quickly and accurately then will email me, in detail, everything they found. They are trustworthy and honest...I know my families vehicles are in good hands. Brought my son's truck in for a problem with battery/starter...found several other things and recommended to fix for safety. They had the truck done within a day. I recommend to everyone in Spring Lake...we are lucky to have such a trustworthy Auto Repair business in our community.
Great, prompt, effective service.
The courteous & very thorough service is such a huge PLUS. The women in the front office are outstanding communicators and keep you updated on issues & progress. Being able to have a loaner car is a major help. I would recommend Tri Cities for any repair/service.
Quick, efficient and always honest, love this place!
Quality work. Quality personnel. Definitely use them again.
We compared pricing from the Dealership to Tri City and Tri City Auto was less expensive and their service and communication was excellent!
Very quick diagnostics and service! Friendly, accurate service and communication.
I moved to Grand Haven a year ago and needed a new car repair place. Tri City came highly recommended by several people through word-of-mouth, and I can see why! They are extremely polite, friendly, and professional. They work with my schedule, have a loaner available when I need one, and give me a heads up about potential upcoming expenses. So happy I’ve found a place I can trust my car with!
Never have I had an issue they haven't handled. Girls up front are great to work with!
...it’s pouring rain out & I locked my keys in my car.... so I call, and Jim shows up ! So professional and persistent... I can’t thank you enough Jim!!!!!